What is personal data?

Personal data refers to any information that can identify an individual directly or indirectly. This can include identification numbers, or factors such as physical, physiological, mental, economic, cultural, or social identity. Even an IP address can be used to identify an individual. Under both the Data Protection Act and the GDPR, personal data is defined similarly.

How is your data collected?

We collect your personal data when you place an order or request a product sample. We do not obtain data from any other sources.

Your rights

You have the right to request a copy of the data we hold about you and to request its deletion at any time. We will not send you promotional emails if you opt out of receiving such communications from sumpsandpumps.co.uk. To unsubscribe from our mailing list, access your data, or request updates or removal of your data from our system, please contact us at sales@sumpsandpumps.co.uk.

Data we hold:

• Name
• Billing/Delivery Address
• Contact Number
• Email Address
• Order History

How do we use your data?

We use your data to ensure accurate order processing, address any issues, confirm correct delivery, and assist you with any future queries regarding orders. Occasionally, we may contact you with special offers or promotions, but we never share your information with third parties.

How we use cookies

Cookies are small text files stored on your computer when you visit websites.

We use cookies to enhance your user experience, track shopping cart contents, and remember your progress in the order process.

While you can disable cookies on your computer, doing so may impair the functionality of our website.

Essential Cookies:

This website will:

• Remember your shopping basket contents
• Track your order progress
• Ensure your session is secure while logged in

Non-Essential Cookies:

This website will:

• Track your visits via Google Analytics to help us understand which pages are most interesting to you (anonymously)

This website will not:

• Share your personal data with third parties.